Terms of service

GENERAL INFORMATION
Welcome to Luxora Baby! The terms “we,” “us,” and “our” refer to Luxora Baby. Luxora Baby operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Luxora Baby is powered by Shopify, which enables us to provide the Services.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to display our products and services accurately in our online store. However, please note that colors or product appearance may differ depending on the device you use to access the store and its settings.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match exactly how it appears in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Luxora Baby reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until Luxora Baby confirms acceptance. We must receive and process your payment before accepting your order.

You should carefully review your order before submitting it, as Luxora Baby may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.

You may return or exchange your purchase only in accordance with our Refund Policy [LINK].

You represent and warrant that your purchase is for personal or household use only and not for resale or export purposes.

SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs duties, or import charges.

Prices displayed in our online stores may differ from prices offered in physical stores or other online stores operated by third parties. We may occasionally offer promotions through the Services that may affect pricing and are governed by separate terms and conditions. If there is a conflict between promotional terms and these Terms, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You agree to promptly update your account and other information, including your email address and credit card information, so that we can complete your transactions and contact you when necessary.

You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are authorized to use the payment method provided; (iii) charges incurred by you will be honored by your payment provider; and (iv) you will pay all charges incurred at the posted prices, including shipping and handling charges and applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Once products are transferred to the shipping carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, branding, text, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by Luxora Baby, its affiliates, or licensors and are protected by U.S. and international copyright, trademark, patent, and intellectual property laws.

These Terms permit you to use the Services only for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants you any license or rights under any patent, trademark, copyright, or other intellectual property owned by Luxora Baby, Shopify, or any third party. Unauthorized use of the Services may violate intellectual property laws.

The names, logos, product names, service names, designs, and slogans of Luxora Baby are trademarks of Luxora Baby or its affiliates or licensors. Shopify names, logos, product names, service names, designs, and slogans are trademarks of Shopify. All other trademarks displayed in the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools as part of the Services that we neither monitor nor control.

You acknowledge and agree that such tools are provided “as is” and “as available” without warranties or endorsements of any kind. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you understand and approve the terms under which those tools are provided by the relevant third-party providers.

We may also introduce new features or tools in the future, which shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials or hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

If you choose to leave the Services to access third-party websites or materials, you do so at your own risk. We are not liable for any harm or damages related to your use of third-party websites, products, services, resources, or content.

Please review third-party policies carefully before engaging in any transaction. Complaints or concerns regarding third-party products or services should be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Luxora Baby is powered by Shopify, which enables us to provide the Services. However, any sale or purchase made in our store is made directly with Luxora Baby.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Luxora Baby, including any injury, damage, or loss arising from products or services purchased through our store.

You expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from your transactions with Luxora Baby.

SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy available here.

By using the Services, you acknowledge that you have read our Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes information regarding your use of the Services in order to provide and improve the Services. Information you submit through the Services may be transferred to Shopify and third parties located outside your country of residence.

Please review our Privacy Policy [LINK] for more information on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit ideas, suggestions, reviews, proposals, comments, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial purposes.

You represent and warrant that: (i) you own or control all rights to your Feedback; (ii) you have disclosed any compensation or incentives received related to your Feedback; and (iii) your Feedback complies with these Terms.

We are under no obligation to maintain Feedback in confidence, compensate you for Feedback, or respond to Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, defamatory, obscene, or otherwise objectionable.

You agree that your Feedback will not violate any third-party rights or contain unlawful, abusive, defamatory, or malicious content.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on the Services containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice, including after an order has been submitted.

SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not use the Services:

(a) for any unlawful or malicious purpose;
(b) to violate any law or regulation;
(c) to infringe intellectual property rights;
(d) to harass, abuse, insult, harm, defame, or discriminate against others;
(e) to submit false or misleading information;
(f) to upload or transmit malicious code or malware;
(g) to send spam or unauthorized promotional content;
(h) to impersonate another person or entity; or
(i) to interfere with or disrupt the Services.

You also agree not to use bots, spiders, scraping tools, automated systems, or AI agents to access or interact with the Services.

We reserve the right to suspend or terminate your access if you violate these Terms.

SECTION 14 - AGENTS
14.1 This section applies if you use or permit any Agent to access or interact with the Services. “Agent” means any software or service capable of autonomous or semi-autonomous actions on behalf of a person or entity.

14.2 No Agent may access or interact with the Services unless it complies with all applicable requirements described in these Terms.

14.3 We may limit or restrict Agent access through technical measures.

14.4 Agents must properly identify themselves in HTTP/HTTPS requests and may not impersonate human behavior, bypass CAPTCHA protections, or evade restrictions implemented by the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services at any time without notice. You remain responsible for all amounts due through the date of termination.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions intended to survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
Information provided through the Services is for general informational purposes only. We do not guarantee its accuracy, completeness, or usefulness.

UNLESS EXPRESSLY STATED BY LUXORA BABY, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SECTION 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUXORA BABY, SHOPIFY, AND THEIR AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Luxora Baby, Shopify, and their affiliates, employees, contractors, licensors, and service providers from any claims, damages, liabilities, or expenses arising from your violation of these Terms or your misuse of the Services.

SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the maximum extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Service and any policies posted by us constitute the entire agreement between you and us regarding the Services and supersede prior agreements or communications.

SECTION 21 - ASSIGNMENT
You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms without restriction.

SECTION 22 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws and courts of the jurisdiction in which Luxora Baby is headquartered. You consent to the jurisdiction of such courts.

SECTION 23 - HEADINGS
Headings used in these Terms are included for convenience only and do not affect interpretation.

SECTION 24 - CHANGES TO THE TERMS OF SERVICE
We reserve the right to update or replace any part of these Terms by posting updates on our website. Your continued use of the Services following any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to contact.luxorababy@gmail.com.